Needs From: Volunteer Center of Greater Battle Creek and Kalamazoo

Purpose

How does it feel to help save a life? This is your chance to find out! If you have a little free time, love driving, and enjoy meeting new people, the Red Cross has a great volunteer position for you.

The Red Cross collects and distributes about 40% of our nation’s blood supply. When you deliver blood, platelets or other blood products to a hospital, you’re delivering hope to a person when they need it most.

Each volunteer shift you take is another opportunity to help save a life.

Volunteer drivers use Red Cross vehicles that are GPS tracked for speed.

Become a life saver! All you need is:

What is Red Cross Delivers?

Red Cross Delivers is a mobile app that supports our volunteers who deliver life-saving blood products to the hospitals efficiently and effectively. The Red Cross Delivers app is not just a tool; it is a vital link in the chain of hope, ensuring that every drop of donated blood reaches those in need, ultimately saving lives and making a profound difference in communities across the nation

Put Your Professional Credentials to Work on a Red Cross Disaster Health Services or Disaster Mental Health Team

During large disasters, you can use your professional skills as a licensed healthcare provider to deliver hands-on care and education to disaster-affected clients. The work setting is generally in emergency shelters or on outreach teams in the community. (Keep in mind, you could be assigned to another work location once you arrive on scene depending on the needs of the operation.)

Learn more here - https://www.redcross.org/volunteer/volunteer-opportunities/disaster-health-mental-health-volunteer.html

Requirements

Disaster Health: Current, active, and unencumbered licensure or certification for the healthcare professions, including RN, LPN, LVN, EMT, Paramedic, MD, DO, PA, NP, APRN. View eligibility requirements for healthcare professionals

Disaster Mental Health: Currently licensed or recently retired mental health professionals, current school psychologists and school counselors, and current psychiatric nurses. View complete eligibility requirements for mental health professionals

Shift commitment

If you are local to the disaster: multiple shifts (4-12 hours each) or

If you will need to travel: 10-14 consecutive days of 8-12 hour shifts (Travel, lodging and meals are provided for deployed workers.)

Comfortable interacting with people from diverse background whose lives have been disrupted

Ability to work in a continuously changing environment in which work priorities may change frequently

Ability to follow safety protocols and directions consistently and thoroughly

Most of the 65,000 emergencies that the Red Cross responds to each year are local, personal disasters like home fires. They may not make the news, but we know they are just as devastating to the families affected. Trained and available, Disaster Action Team volunteers are ready to respond to these emergencies, 24 hours a day, 365 days a year. From offering a shoulder to cry on, to meeting any immediate needs for shelter or supplies, to connecting people with long term recovery services, our volunteers ensure that families don’t have to face tough times alone.

Many disaster action team volunteers share these life experiences and skills:

· Team-oriented

· Availability and flexibility for at least 4-6 hours per week

· Bilingual

· Comfortable with ambiguity

· Empathetic and compassionate

· Disaster response experience

· Can remain calm and patient during stressful situations

Ready to make an impact? We need friendly and enthusiastic people just like you who can represent the Red Cross to our blood donors.

As a volunteer blood donor ambassador, you'll ensure donors have a positive experience from the moment they arrive to the moment they leave. Your professionalism and kindness during the blood drive will encourage ongoing donor support.

This role is for you if you…

· Love talking to all kinds of people!

· Demonstrate excellent customer service and comfort working with people.

· You have availability to serve for one 4-6 hour shift per month.

*shifts may vary on quarterly needs depending on your location*

Each volunteer shift, you make a difference and help save a life.

This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility.

Key responsibilities –

Overview of Mobile Blood Drives

· Usually hosted at a community or sponsor-owned location

· Blood collection procedures are whole blood and red cell (no platelets or plasma)

· ‘Mobile’ blood drives change almost every day—with the need to setup and takedown each blood drive, they tend to be faster paced, in a variety of sites, with different donors, sponsors, team members, and chargeperson each drive

· Often requires careful maintenance of donor flow and wait times (typically more donors on the schedule)

· Events confirmed about 6 weeks in advance

Overview of Fixed Sites

· Usually hosted at a community or sponsor-owned location

· Blood collection procedures are whole blood and red cell (no platelets or plasma)

· Staff and equipment tend to be ‘ready to go’ in the same site each day--with fewer donors participating on a frequent basis in longer term procedures (some procedures take as long as 2-2.5 hours per donor) at a Red Cross donor center.

· Similar or same: list of donors, team members and charge people from week to week creates sense of team

· Regular donors become familiar with check-in process, materials and site

· Schedule rarely changes, available several months in advance, a weekly shift ‘adoption’ is highly encouraged. For example – one shift every Tuesday morning or afternoon

All Donor Ambassador roles (Mobile Blood Drives and Fixed Sites)

· Support Red Cross staff by being helpful, flexible, and patient

· Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process

· Manage donor flow and direct donors to Check-In

· Model excellent customer service behaviors.

· Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.

· Learn and share the Red Cross story, including the mission, vision, and values

· Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix)

· Check Post Donation Info and time

· Set up and maintain cleanliness in Reception and Hospitality Areas

· Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.

· Check that donor has their post-donation information before leaving the drive

· Report possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self)

· May be asked to sanitize/disinfect donor areas and beds

· May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed

· Encourage donors to download Donor App, use RapidPass

We help people affected by disasters ranging from home fires to hurricanes by providing food, shelter, clothing, comfort and hope. Each year, volunteers respond to approx. 2,300 local disaster across the state of Michigan.

Disaster Action Team Member:

Training is provided and Local DAT members work a scheduled, on-call shift. Only local volunteers are eligible for national disaster response deployments.